Privacy Policy

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1. Information We Collect

Depending on how you use Kwiik, we may collect the following information.

Account Information
- Name  
- Email address  
- Username  
- Profile photo  
- Date of birth (optional)
 

Profile Information
- Sports and fitness interests  
- Bio and profile information  
- Clubs and communities you join
 

Events & Community Activity
- Events you create or attend  
- RSVPs  
- Event attendance and check-ins  
- Messages, comments, reviews and other content you choose to share  
- Memberships, tickets and bookings
 

Location Information
With your permission, Kwiik may collect your precise or approximate location to:
- Discover nearby events and businesses  
- Improve recommendations  
- Verify attendance at events  
- Enable location-based features  

You may disable location permissions at any time through your device settings, although some features may no longer function properly.

Health & Activity Data (Optional)
In future versions of Kwiik, users may choose to connect supported fitness services such as Strava, Apple Health, Google Fit, Garmin, Fitbit, and other compatible platforms.

If you choose to connect one of these services, we may access activity information including:
- Workout duration  
- Distance  
- Steps  
- Calories burned  
- Active minutes  
- Workout type  
- Other activity metrics required for rewards, challenges, rankings, or participation verification.

These integrations are completely optional and require your explicit authorization.

### Payment Information
Payments are securely processed by trusted third-party payment providers. Kwiik does **not** store your complete credit card or debit card information.

Device Information

We may automatically collect:
- Device model  
- Operating system  
- IP address  
- Device identifiers  
- App version  
- Crash reports  
- Analytics and usage information

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2. How We Use Your Information

We use your information to:
- Create and manage your account  
- Provide and improve Kwiik  
- Enable event creation, bookings, memberships and participation  
- Award Kiwi points and rewards  
- Verify event attendance  
- Personalize recommendations  
- Communicate with you  
- Provide customer support  
- Detect fraud and abuse  
- Improve app performance  
- Comply with legal obligations

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3. Sharing Your Information

We do not sell your personal information.

We may share information only with trusted service providers that help us operate Kwiik, including:
- Payment processors  
- Cloud hosting providers  
- Analytics providers  
- Customer support providers  
- Mapping and location providers  
- Fitness platform integrations that you choose to connect  

We may also disclose information if required by law or to protect the rights, safety, or security of Kwiik, our users, or others.

If Kwiik is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

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4. Public Information

Some information is intended to be public, including:
- Public profile information  
- Public events  
- Comments  
- Reviews  
- Community posts  

Please avoid sharing sensitive personal information publicly.

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5. Rewards & Marketplace

Kwiik allows users to earn Kiwi points and redeem eligible rewards such as vouchers, discounts, memberships, tickets, products, and services offered by participating businesses.

Third-party merchants are solely responsible for fulfilling their own offers and redemption terms.

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6. Cookies & Analytics

Kwiik and our website may use cookies, SDKs, and similar technologies to:
- Remember your preferences  
- Analyze usage  
- Improve performance  
- Diagnose technical issues

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7. Data Security

We use commercially reasonable administrative, technical, and organizational safeguards to help protect your information.

However, no system can guarantee absolute security, and you use the Services at your own risk.

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8. Data Retention

We retain personal information only as long as necessary to:
- Provide the Services  
- Comply with legal obligations  
- Resolve disputes  
- Enforce our agreements  

You may request deletion of your account at any time.

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9. Your Privacy Rights

Depending on where you live, you may have legal rights regarding your personal information.

Canada
Kwiik complies with applicable Canadian privacy laws, including:
- PIPEDA  
- Quebec's Law 25  

Canadian users may request to:
- Access their personal information  
- Correct inaccurate information  
- Withdraw consent where applicable  
- Request deletion of their information, subject to legal obligations

 
United States
Residents of certain U.S. states may have rights under applicable privacy laws, including the right to:
- Access personal information  
- Correct inaccurate information  
- Request deletion of personal information  

Kwiik will comply with applicable privacy legislation where required.

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10. Children's Privacy

Kwiik is not intended for children under the minimum age required by applicable law without parental or guardian consent.

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11. Third-Party Services

Kwiik may integrate with third-party services including payment providers, mapping services, authentication providers, analytics providers, and fitness platforms.

Your use of those services is governed by their own privacy policies.

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12. International Users

Your information may be stored or processed in Canada or other countries where our service providers operate.

By using Kwiik, you consent to such transfers in accordance with applicable law.

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13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If material changes are made, we will update the Effective Date and, where appropriate, notify users through the app or website.

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14. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us using the contact information available on kwiik.com.
 

Last Updated: June 29, 2026